Effective Date: January 1, 2023
Welcome to Sellmatica, a leading platform for e-commerce tools and services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how Sellmatica collects, uses, discloses, and safeguards your information when you access our website and use our services. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
1.1 Personal Information: We may collect personal information that you provide to us when you create an account, make a purchase, contact our customer support, or engage in any other activities on our website. This information may include your name, email address, billing address, and payment details.
1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website and improve our services. These technologies enable us to collect information such as your preferences, session information, and analytics data. You can manage your cookie preferences through your browser settings.
1.2 Usage Information: When you visit our website or use our services, we automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, referring/exit pages, operating system, and other similar data.
1.4 We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
2.1 Provision of Services: We use the information we collect to provide, maintain, and improve our services. This includes processing your orders, communicating with you, and personalizing your experience on our platform.
2.2 Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our products and services. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.
2.3 Analytics and Research: We analyze the information we collect to better understand our users' preferences, improve our services, and develop new features and functionalities. This includes conducting research, generating aggregated statistical data, and performing data analytics.
2.4 Legal Compliance and Protection: We may use your information to comply with applicable laws, regulations, and legal processes. We may also use it to protect our rights, interests, and the security of our platform and users.
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud storage providers, and customer support platforms. These service providers are obligated to maintain the confidentiality and security of your information.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website about any such change in ownership or control of your personal information.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., government agencies, courts, or law enforcement).
Sellmatica takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your information.
5.1 Account Information: You have the right to review, update, or delete the personal information associated with your Sellmatica account. You can access and modify your account information
5.2 Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in the emails or contacting us directly.
5.3 Do Not Track Signals: Sellmatica does not respond to Do Not Track signals from your browser.
Sellmatica is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information from our systems.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@sellmatica.com. By using Sellmatica's website and services, you acknowledge that you have read and understood this Privacy Policy, including how we collect, use, and disclose your personal information.